Understanding and Responding to Grief

Aims and target audience

Understanding and Responding to Grief  will equip participants to recognise common emotional responses to five typical (but by no means universal) stages of grief and to respond sensitively and effectively.

This course is aimed at anyone who has contact with a customer, service user, colleague – or anyone in their personal lives – who is experiencing grief.

Learning outcomes

This course will help participants to:

• Explore five typical stages of grief and common behaviours at each stage.
• Learn and practise sensitive and effective responses.
• Appreciate why people who are grieving show anger and how to respond effectively.
• Know where and how to signpost sources of additional support.

Delivery methods and styles

Interactive fully facilitated workshop with skills practice sessions.

Knowledge and skills required of the trainers

Our trainers have extensive experience across all sectors and delivery of Samaritans Training and Engagement Programmes portfolio.

Involvement of people with lived experience

We utilise Samaritans research within our training programmes.

Assessment, CPD credits, certification

Our training is not CPD accredited.